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CITI Training Program

Ability LMS Upgrade Complete: Post-Upgrade Integration Issues Remain

The Ability LMS upgrade was completed on July 21, 2026, and the system is available for use. However, automated communications have not yet resumed, and issues remain with course imports, including CITI and other external training records, as well as the EDW extract.

The vendor is working to restore these processes and currently estimates they will be operational by Tuesday, July 28, 2026. We appreciate your patience while the remaining post-upgrade issues are resolved.

We appreciate your patience as the remaining integration work is completed.

We apologize for the extended outage and appreciate your patience while final upgrade work and validation are completed. learn more

CITI Login

MSU licenses training from the Collaborative Institutional Training Initiative (CITI) for many subjects. After training is completed in the CITI system, records are transferred to MSU’s training compliance system (Ability LMS) for compliance tracking.

Getting Access, Account Setup

MSU Faculty, Staff and Students

Log in using your netID and password using MSU's single-sign-on process.

  • Upon first login, you'll be asked if you had a previous CITI account, which can be merged with your MSU account to avoid retaking past courses.  
  • Set your primary address to the netid@msu.edu format to ensure your records are found during the weekly transfer process to MSU’s training compliance system.
  • To launch training, click View Courses > Learner Tools > Add a Course to select applicable subjects. You must answer all questions.
  • Training records are not released for import into MSU's training compliance system until you have completed all required modules in a given CITI course. 

Non-MSU Learners 

Affiliates of an MSU project or Henry Ford collaboration who do not have an MSU online access account can register for a personal CITI account.  

Assistance with CITI Training Programs 

For more information on specific training programs and frequent questions, see the ORRS CITI Sharepoint page.

 

Ability LMS Helpdesk

Contact the Ability Helpdesk at ORRS.train@msu.edu.

The Ability Helpdesk is available Monday through Friday during standard business hours, excluding University holidays and closures.