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Supporting Excellence in Research

Ability LMS Upgrade Complete: Post-Upgrade Integration Issues Remain

The Ability LMS upgrade was completed on July 21, 2026, and the system is available for use. However, automated communications have not yet resumed, and issues remain with course imports, including CITI and other external training records, as well as the EDW extract.

The vendor is working to restore these processes and currently estimates they will be operational by Tuesday, July 28, 2026. We appreciate your patience while the remaining post-upgrade issues are resolved.

We appreciate your patience as the remaining integration work is completed.

We apologize for the extended outage and appreciate your patience while final upgrade work and validation are completed. learn more