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Training and Ability LMS

Ability LMS Upgrade Complete: Post-Upgrade Integration Issues Remain

The Ability LMS upgrade was completed on July 21, 2026, and the system is available for use. However, automated communications have not yet resumed, and issues remain with course imports, including CITI and other external training records, as well as the EDW extract.

The vendor is working to restore these processes and currently estimates they will be operational by Tuesday, July 28, 2026. We appreciate your patience while the remaining post-upgrade issues are resolved.

We appreciate your patience as the remaining integration work is completed.

We apologize for the extended outage and appreciate your patience while final upgrade work and validation are completed. learn more

Ability LMS Upgrade July 2026

A new version of Ability launched! To ensure continued service, security, and support for the platform from the software vendor, a mandatory upgrade to the Ability Learning Management System took place in July 2026.

Ability Learning Management System

A new version of Ability LMS launched in July 2026 to ensure continued service, security, and vendor support for the platform. Ability LMS is available for use, but some post-upgrade processes, including automated communications, external course imports, and EDW reporting data, have not yet been fully restored.

Select 2026 Ability LMS Upgrade Details for current status and known impacts.

System Status

Following the July 21 upgrade, the vendor is finalizing MSU HR and EDW integration. Processes are estimated to be restored fully by July 24.

Request Training Hosting in Ability LMS

Contact the Ability Helpdesk at ORRS.train@msu.edu.

General Resources

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Getting Access to Ability LMS

Learn how to request access to Ability LMS and sign on as a new user.

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Training Programs

Discover the many compliance courses for available through Ability LMS.

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CITI Training Program

MSU licenses training from The Collaborative Institutional Training Initiative (CITI) for many subjects.

Ability LMS Resources by Role (MSU Login Required)

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Learner

Resources that help you take and complete training.

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Manager

Resources that guide you in overseeing your team’s learning.

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Trainer

Resources that support you in delivering and managing training.

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Compliance Officer

Resources that help you maintain and demonstrate compliance.

Ability LMS Helpdesk

Contact the Ability Helpdesk at ORRS.train@msu.edu. If you prefer speaking with a person, contact us via email to schedule a Zoom or Teams session.

The Ability Helpdesk is available Monday through Friday during standard business hours, excluding University holidays and closures.