Proxy Access

Update Team Members, as Proxy

Any individual not reporting to you in MSU HR will be displayed in Ability as your Ad-hoc team member. View the person's detailed supervisor assignments under their Learner Employment tab.

  • 1. Determine "Report Type"

    Go to Manager Menu > People > search for and select person > click Learner Employment tab > check Report Type column

    Screenshot from Ability LMS showing a team member's Learner Employment information

  • 2a. Update an "HR" Report Type

    Report Type = HR indicates that the supervisor is on record in MSU Human Resources (EBS) as the person's supervisor.

    To update HR team members, a Unit Human Resources Administrator must update EBS.

  • 2b. Update an "A" Report Type

    Report Type = A indicates that a team member is assigned to the supervisor only in Ability LMS.

    To update ad-hoc team members, contact the help desk at ORRS.train@msu.eduPlease note your proxy access when contacting the helpdesk for changes to ad-hoc teams. It is important for the proxy to name the supervisor whose team is being changed. Include the manager's netID or copy the manager in the email.

Requesting Proxy/Admin Access

See Administrator Access