Accounts are created/updated nightly* through EBS & SIS data feeds.
Accounts are inactivated regularly to ensure the system provides optimal viewing speeds.
Other potential system users (MSU affiliates): check requirements below to confirm the appropriate account type for completing training.
You must wait for a MSU NetID to be issued and activated. The time may vary from 2 days to 2 weeks. Do NOT request/use a Guest ID or communityID instead.
Once activated or re-activated, you can log in with your NetID from the main page login button. Your account will be automatically created. Your department and supervisor will be imported during the nightly feed from the Human Resources system (EBS).
Faculty may be able to get the activation process expedited. See https://netid.msu.edu/faculty-staff/pre-on-boarding-for-faculty.pdf
It is against the law for someone to complete work for MSU without pay unless there is a formal volunteer status (which would make them eligible for a temporary ID). Having multiple login ID also creates confusion and re-work to copy records after the NetID is activated.
If you have ended up with duplicate accounts, you can take the training again or you can submit a request to have your records moved.
If you also need to login to Click to create or edit a research project application, you will need a NetID account to login.
The department you are affiliated with may request a temporary ID (e.g. dept NetID, FPID, F0001234) that you can use for both the Ability training system and Click protocol system.
See https://netid.msu.edu/other/ for information on department-sponsored ID.
The MSU Human Resources feed that creates accounts in the Ability training system does not include FPID users. Log in using the first 8 characters (f000####) to create an account.
Email ORRS.train@msu.edu or call 517-884-4600 to add this account to a supervisor's team list. Include the FPID, first name, and last name and the NetID of the MSU supervisor (typically who would be responsible for monitoring your training).
If you need to access Click and other MSU online resources aside from the training system, see information on department-sponsored accounts at https://netid.msu.edu/other/index.html
Learners with FPID access can manually be added to/removed from a supervisor's team list in Ability.
Affiliates required to complete MSU training who do not fall into categories above can create an MSU Guest ID at https://tech.msu.edu/msu-guest-account/. Once the account has been created, log into Ability at https://orrs.msu.edu/train with your full email address and the password you have set.
Email ORRS.train@msu.edu or call 517-884-4600 to add an MSU Guest ID account to a supervisor's team list. Include the email, first name, and last name and the NetID of the MSU supervisor (typically who would be responsible for monitoring your training).
Some affiliates have Ability Guest IDs created between December 2018 and May 2019. Log in at:
Ability Guest ID Login (including password reset link)
New guest accounts will only be created for affiliates who do not have email accounts. Contact ORRS.train@msu.edu or call 517-884-4600 for assistance.
Contact the Helpdesk at ORRS.train@msu.edu or 517-884-4600. If your account was previously inactivated, we may be able to activate your account for login prior to our next MSU feed. And there may be other solutions.
You may be directed to contact the MSU Identity Office or to reset your NetID to resolve problems with your account.
*See also System Interfaces & Schedules
Creation of new training or migration of training into AbilityLMS - Submit request form (docx). Approval requires documentation of learning objectives, assessment of learning, and is weighed against other priorities and available resources. See also New Training Requests